请谨慎选择，因为如果您只是改变主意，通常不提供退款。但是，如果您因为选择了错误的颜色、款式或型号而希望退回产品，只要产品在产品交付后 15 天内以原包装退回，我们可能（但不必这样做）为您提供积分或换货。
Return Eligibility:
Unopened and Unused Products: Returns may be accepted if your item is unopened and unused. Please contact our support team within 7 days of receiving your item to request a return. Customers are responsible for return shipping costs on unopened and unused items.
Faulty or Damaged Items:
If your item arrives faulty or damaged, please contact our support team immediately to initiate a return orexchange. Pantheone will cover the return shipping costs for faulty or damaged items.
All returned products must be in their original, undamaged packaging, including all accessories and documentation. Please note that all returns are at Pantheone's discretion.
Return Process Initiating a Return:
To start a return, please reach out to our customer
support team with your order details. Wait for a confirmation return reply from Pantheone before sending the item.
Packaging and Shipping:
Ensure the product is securely packaged, and choose a reliable shipping method with tracking. Pantheone is not responsible for items lost or damaged in transit if the return shipping is customer-initiated.
Inspection and Refund:
Upon receiving and inspecting the returned item, we will process a refund to your original payment method within 10 business days. For assistance, please contact our
support team
%201.jpg)
%201.jpg)
%201.jpg)
%201.jpg)
%201.jpg)